Honest comparison
What Shopify translation apps really cost: tokens, words, and the case for flat pricing
Translation app pricing is where the most painful App Store reviews come from — not because any one price is outrageous, but because the models are hard to compare and easy to misjudge. This page explains the three models you'll actually meet, the four questions that expose a surprise bill before you pay it, and — since we sell flat pricing ourselves — an honest account of why flat pricing is even possible, so you can judge whether the argument holds.
The three pricing models you'll meet
1. Metered: tokens, credits, or words
You pay a base subscription that includes an allowance — AI tokens, credits, or a word count — and translation work draws it down. It's the most common model among the big apps: the category leader, for example, includes 150, 300, or 500 monthly AI tokens on its $14.90, $29, and $69 tiers. documented
Metering is fair in principle — heavy users pay more. The catch is that you are the one holding the forecasting risk, denominated in a unit you don't think in. Nobody knows how many "tokens" their catalog is. So the bill is a surprise in both directions: merchants overpay for allowances they never touch, or hit the ceiling mid-job.
2. Tiered by scope: languages, or features
You pay for capacity — more published languages, more translatable surfaces, advanced features — rather than for volume. More predictable than metering, with one trap: the surface you actually need is sometimes the one a higher tier holds (customer emails and checkout text are popular hostages). Read the tier table for what is translated, not just how much.
3. Flat: one price, do your thing
A fixed monthly price; the app absorbs the translation cost. Simplest to budget, and the model the pricing-trust complaints are implicitly asking for. The fair skeptical question — the one we'd ask — is: how can AI translation be flat when every translation costs the developer real money? If there's no good answer, "flat" is either quietly capped or quietly subsidized until it isn't. There is a good answer; it's below.
The four questions that expose a surprise bill before you pay it
Ask these of any translation app — ours included — before you install:
- "What happens when I hit the limit mid-job?" Does work stop cleanly with a warning, or does content go out half-translated? Is there an alert before the ceiling, or only an upgrade prompt after?
- "What does re-translating cost?" This is the sleeper. Your store changes constantly — if every edit re-bills the whole field, your allowance is being spent on content you already paid to translate. Ask whether unchanged content is ever re-charged.
- "Which surfaces are behind which tier?" Products are always included. Policies, customer emails, theme text, and navigation are where tiers differ — and they're exactly the surfaces that matter if compliance is your reason for translating.
- "What's the exit cost?" If you uninstall, do your translations survive (stored in Shopify's own translation system), or do they leave with the app? A price is only honest if leaving is possible.
Why flat pricing is possible — the caching argument
Here's the answer to the skeptical question, and it's an engineering answer, not a marketing one: a store's content mostly doesn't change. A translation system that remembers what it has already translated — and only ever pays for what's new or changed — spends real money on a small fraction of the store after the first run. That's how we built Lexibond: every translation is stored against a fingerprint of its source text, and unchanged content is never translated twice, so it's never paid for twice — by us or, therefore, by you. Flat pricing isn't generosity; it's what honest engineering makes affordable.
Two disclosures, because a pricing page that hides its own fine print would be absurd: our plans have visible limits (languages and translation volume per plan — shown before you pay, and a flat price means hitting a limit can never add a charge), and prices are in Canadian dollars — what the plan card in the app says is what your Shopify bill says. We deliberately don't print our prices here: the App Store listing and the in-app plan card are the single source of truth, so a stale page can never misquote them.
Before you compare prices at all, it's worth knowing what you'd be paying to fix. The free Bill 96 compliance check scores your store's French as it stands — no credit card, and the score is yours to keep whatever app you choose.
Related reading: the real limits of Shopify's free Translate & Adapt (sometimes the honest answer to pricing is "use the free one"), and our honest look at when to leave — or keep — the category leader.
Competitor prices and allowances were read from public App Store listings on August 11, 2026, and drift. Spotted something outdated? Tell us at support@lexibond.ca and we'll fix it.